Tuesday, June 23, 2009

How to request and how to reject, politely=)

There are 2 ways of communication that can aid us tell our needs or our demands to related person. Although we can convey a message faster through verbal communication, there are times, that non-verbal communication could perform better than verbal communication in the sense that it indicates a stronger message. The best benefit is especially when we want to tell some one about our request indirectly. For example, an employee would like to ask for salary raise. His method might be:

"Dear Bo$$,
In thi$ life, we all need $ome thing mo$t de$perately. I think you $hould be under$tanding of the need$ of u$ worker$ who have given $o much $upport including $weat and $ervice to your company . I am $ure you will gue$$ what I mean and re$pond $oon.

Your$ $incerely,


The next day, the worker received this letter of reply :

Oh my dear:
I kNOw you have been working very hard. NOwadays, NOthing much has changed. You must have NOticed that our company is NOt doing NOticeably well as yet . NOw the newspaper are saying the world`s leading ecoNOmists are NOt sure if the United States may go into aNOther recession. After the NOvember presidential elections things may turn bad. I have NOthing more to add NOw. You kNOw what I mean.

Yours truly, Manager

(Joke taken from an email sender)

I think this method is a good idea to substitute his words, repeat his topic, avoid face-to-face expressions, keep a distance during this process, doesn't require an appointment, provides understood and effective message, spare the receiver some time before he reacts, and most importantly, works towards peace.

Non-verbal communication, effective?!

Composed by Ho Bee Ling, Gervenne

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